SentryOne Mobile Apps

SentryOne offers a mobile app for Android and iOS.

SentryOne Mobile App for iOS and Android

Installing the SentryOne Mobile App

To access the SentryOne mobile app, you must first create an account with cloud.sentryone.com. A private web client isn't compatible with the mobile app. Once you've created an account on the cloud, download the app from the iOS app store or Google Play store, and then log in with your cloud credentials. 

SentryOne IOS App StoreSentryOne App Install through Google Play

If you have more than one database, the Database Selection screen appears. The icon on the far right changes depending on Shared versus Single repositories. If you have one database, the Global Wait Time screen appears automatically. 

SentryOne Repository Selection ScreenSentryOne App for Android Repository Selection

SentryOne Mobile App Overview

Global Views

Global Wait Time, also called Query Engines, is the default view. The top half of the screen lists the watched targets or virtual machines, including the target type and version number. The widget displays the Global Wait Time score. The widget is divided into five sections. Going clockwise, these sections represent waits of different categories. As these waits increase, the corresponding section begins to fill, and the widget begins to change color, going from green to yellow to red. For more information about the Global Wait Time score, see the Cloud Server Health Status topic. 

You have the option to monitor Events by Tag, Events by Severity, or Events by Wait Time. Events by Tag and Events by Severity work by incorporating Advisory Conditions to calculate scores. Events by Wait Time calculates scores by the number of current waits in your environment. For additional information about health scores and health indicators, see the Cloud Server Health Status topic.  


iOS MENUS
SentryOne Wait Time ViewSentryOne Events by Tag ViewSentryOne Events by Severity View

 


Android Global Views

SentryOne App for Android Global Wait TimeSentryOne App for Android Global Events by TagSentryOne App for Android Global Events by Severity

A list of event aggregates is at the bottom of the screen. They are pulled directly from the server and are related to the Advisory Conditions set by the user in the SentryOne client. Select an event from the list to display details about that event. Flag an event for later by selecting the event and then selecting the Flag icon next to the event instance. 

SentryOne IOS Event Detail SentryOne App for Android Events Log


Note:  The color of an event that displays at the bottom screen corresponds with the Severity level of that event. The following is a list of events by severity and their corresponding colors:

Color CodeDescription
LowSentryOne App Low Event
MediumSentryOne App Medium Event
HighSentryOne App High Event
CriticalSentryOne Critical

The Share button appears different in iOSSentryOne IOS Share Icon  and AndroidSentryOne App for Android Share button , but you have the option to select the Share button to take a screenshot of the server health score. The screenshot can be sent by email or text message, or it can be shared on Facebook. You also have the option to save or copy the screenshot. 

SentryOne IOS Share Menu
iOS Share Menu

SentryOne App for Android Share menu
Android Share Menu

New database data becomes available every 90 seconds. A blue notification banner appears at the top of the screen indicating that the app has synced from the cloud and new data is available. Select the blue banner to refresh the data.

SentryOne IOS Notifications
iOS Notification
SentryOne App for Android Refresh data notification
Android Notification

Drilling In to a View

SentryOnce IOS Path to Target
iOS Path to Target
SentryOne App for Android Path to Target
Android Path to Target

Return to any view by using the Path to Target function. Select the icon by the View level to open the Path to Target function, and then select the desired view to display.

SentryOne App Path to Target icon

Drill in to get more specific target-level and instance-level data using the SentryOne mobile app. To drill further in to your environment, complete any of the following steps:

Global View

  1. SelectSentryOne App Filter buttonto open the Feed Configuration view.
  2. Select your desired view ( Wait Time/Session, Events by Severity, or Events by Tag) from the drop-down menu, and then select Apply to save your settings.
    SentryOne App Feed Configuration
  3. From the desired Global view, select a site to drill in to. This opens the Site view.
    SentryOne App Global Severity

Site View

  1. Select a target to drill in to. This opens the Target view.
    SentryOne App for Android Site Level view
  2. From the Target view, select an instance to drill in to. This opens the Instance view.
    SentryOne App for Android Target Severity

Feed Configuration Menu Options

Wait Time/Session

SentryOne Wait Time Session FilterWait Time/Session iOS SentryOne App for Android view by Wait Time/Session
Wait Time/Session Android


Note:  Applying a custom filter in the SentryOne mobile app changes the color of the Filter icon.

SentryOne App applied filter icon

ItemsDescription
Show Average Over

Select a time interval to show the average wait time/sec per user sessions.

Minimum wait per session

Filter events by selecting a minimum wait time. Events with a wait time less than the entered time are not displayed.

By event severityEnable to focus on levels of severity by color coding. 
By tagsSelect/Deselect to filter by tags. 

Events by Severity

SentryOne Events by Severity FilterEvents by Severity iOS SentryOne App for Android Events by Severity
Events by Severity Android

 

ItemsDescription
Start/ End timeFilter events by a day and time range. Enter a Start time and End time, and then select Apply to filter events by the desired time frame.
Maximum ScoreFilter events by score. Enter a maximum score to only display events that go below this threshold. 
By event severityEnable to focus on levels of severity by color coding.
By tagsSelect/Deselect to filter by tags.

Events by Tag

SentryOne Events by Tag FilterEvents by Tag iOS SentryOne App for Android Events by Tag
Events by Tag Android

 

ItemsDescription
Start/End timeFilter events by a day and time range. Enter a Start time and End time, and then select Apply to filter events by the desired time frame.
Maximum ScoreFilter events by score. Enter a maximum score to only display events that go below this threshold.
By event severityEnable to focus on levels of severity by color coding.
By tagsSelect/Deselect to filter by tags.

App Selection Menu

Navigate through the SentryOne App using the Selection menu. Open the Selection menu by selecting SentryOne App Menu button.

SentryOne IOS Selection Menu
iOS Selection Menu
SentryOne App for Android Selection menu
Android Selection Menu

 

Menu Item DescriptioniOSAndroid
All Flagged EventsDisplays a list of the current flagged items.

There is the option to remove all flagged events from a list of flagged events. Select the Flag icon and a message appears, and then select OK to clear all the flagged events.

SentryOne Remove Flags
SentryOne All Flagged EventsSentryOne App for Android All Flagged Events
Repository SelectionDisplays a list of the available repositories that are being monitored. SentryOne Repository Selection ScreenSentryOne App for Android Repository Selection
SettingsAllows you to register for notifications. You can also send a log to mobile support if there are any issues with the app.

Note:  IOS has an option to Clear Log if you decide not to send a log to mobile support.

Note:  Android has an option to Mute Notifications Until Tomorrow. Select this option to snooze notifications for a day, and then select Apply to save your settings.
SentryOne App for Android Settings
Log OutLogs you out of the app. SentryOne App for Android Logout