Getting Started with SentryOne Monitor

Download: See the SentryOne Monitor product page for FAQs, more information about pricing, or to start a free trial.

Additional Information: See the blog post SentryOne Monitor: Our Database Monitoring Powerhouse Expands to the Cloud.

Overview

Overview

Existing Accounts & Passwords

You can access or edit your existing account information at my.sentryone.com.

Warning:  

If you already have a SentryOne Cloud Sync or my.sentryone.com account, you must ensure that your passwords are consistent across all SentryOne account types. Use your existing password when setting up your SentryOne Monitor password.

Local Installation

The following components will be installed on a local machine and must all be on the same machine:

  • SQL Server Express version of the SentryOne database specific to Monitor
  • SentryOne monitoring service
  • SentryOne configuration client

Warning:  

The machine where these components are installed will be running the monitoring service which must be able to run 24/7 in order to avoid interruptions in monitoring your environment. Ensure that this is a machine that will always be running (i.e. not your laptop).

Important:  If the Microsoft Visual C++ Redistributable Package for Visual Studio 2017 is installed without 2015 on the local machine running the SentryOne components, the SQL Server installer fails when attempting to install 2015 as a dependency. In this scenario, you must uninstall the 2017 package before running the installer for the configuration client.

Targets

You can monitor up to 10 instances of SQL Server or Azure SQL DB with SentryOne Monitor.

Recommended Browsers

  • Chrome
  • Microsoft Edge

Security

  • SentryOne Monitor utilizes standard SSL Port 443 to establish a connection.
  • SentryOne Monitor does not send Windows or SQL Server password information to the cloud.
  • See the Platform Security Portal article for information about adding new users or editing existing ones for your SentryOne Monitor installation.
  • For security requirements related to the SentryOne monitoring service account, see the Monitoring Service Security article.

Additional Information: Visit the SentryOne Cloud Security section of the product FAQs page for additional information.

Status

You can check on the operational status, incident history, and uptime statistics of Monitor and other SentryOne cloud-based products at status.sentryone.com.

Service Agreement

The Cloud Services Agreement may be accessed at: https://www.sentryone.com/cloud-service-agreement.

Instructions

1. Get SentryOne Monitor

  1. Go to the SentryOne store to purchase SentryOne Monitor. Note:  You can also request a free trial.
  2. Log in with your my.sentryone.com account credentials. If you do not have an account, you will be asked to set up a username and password during the purchase process. This information will be used when you configure SentryOne Monitor and access via your browser.

2. Download the Installer

Note:  The installer will install the following components on the local machine:

  • SQL Server Express version of the SentryOne database specific to Monitor
  • SentryOne monitoring service
  • SentryOne configuration client
  1. Once you've completed your SentryOne Monitor purchase, you will receive an email with a link to download the installer.
  2. Download the installer and execute the file to install the on-premises components of SentryOne Monitor.
StepExample
Execute the installer
Complete setup
Note:  See the Monitoring Service Security article for details on the security requirements for the service account login.

3. Use Configuration Client

  1. Open the on-premises configuration client (if not launched after setup).
  2. Enter the username and password created during the purchase process.
  3. Configure your environment (i.e. add targets). See the Configuration Client tab for additional information.
StepExample
Sign in
Add Targets
Note:  See the Monitoring Service Security article for details on the security requirements for the service account login to watch a target.

Important:  All configuration must be done through the configuration client on the local machine where it is installed.

4. Access SentryOne Monitor

Use a supported browser to view performance and monitoring information, including features such as the SentryOne dashboard, server health status, alerts, and Top SQL.

Warning:  

Do not attempt to log into SentryOne Monitor until you have completed the configuration client setup from step 3.

  1. Go to https://monitor.sentryone.com/ 
  2. Enter the username and password created during the purchase process.

Success: You are now ready to use SentryOne Monitor!

Additional Information: See the Using SentryOne Monitor article for more details.

Configuration Client

Configuration Client

The Configuration Client is used to perform tasks such as adding or deleting targets.

Add Target

Note:  Azure SQL Database targets support the following authentication methods:

  • SQL Server
  • Active Directory - Password
  • Active Directory - Integrated
  1. To add a new target, right-click on Default Site in the Navigator, then select Add and a target type:
  2. Enter the target information:
  3. The monitoring service will connect and start monitoring the target in your Monitor environment:

Delete Target

Warning:  

All history data collected for a target will be permanently deleted when you delete the target.

  1. To delete a target, you must first stop watching all of the instances associated with it. Right click the instance, go to Stop Watching, then select Instance.
  2. Next right-click the target, then select Delete Target. You need to confirm that you want to delete the target.