Cloud Server Health Status

Server Health Status provides you with a high-level view of the health of your environment.

Server Health Status and Advisory Conditions

Some functionality of the Server Health Status is dependent on the use of Advisory Conditions. In addition to your own Advisory Conditions, download the latest Advisory Conditions Pack from the Tools menu in the SentryOne client. This pack includes many Advisory Conditions that assist in monitoring performance issues, such as high CPU usage, disk waits, and more.

Elements of Server Health Status

View by Options

There are three View by options for the pages in the SentryOne Cloud. The Server Health Indicator and Score display different information depending on the view you're using.

ViewDescriptionCloud ImageSentryOne App Image
Wait Time / SessionWait Time / Session relies on wait stats data that are collected by SentryOne. These wait stats are broken down by major resource category (Network, CPU, Memory, Disk, Other).  The Other category is for other important wait types that either affect performance in more than one major category, or can't be directly attributed to any category with absolute certainty, such as backups and parallelism respectively. Each category is calculated independently. The displayed value for a category is calculated as the waits for the category divided by the user sessions. The values for waits and user sessions are based on the most recent values present in the selected timeframe. Each value is then rounded and displayed as the category’s value. The overall score is the sum of the five rounded categories.SentryOne Cloud Wait Time/ SessionSentryOne App Wait Time/ Session
Events by TagThe Events by Tag view works by incorporating Advisory Conditions. User-defined and prepackaged Advisory Conditions are used to calculate the scores. The score for these views is based on the severity of all open Advisory Condition events within the selected time period. The severity points are as follows:

  • Low - one point
  • Medium - three points
  • High - six points
  • Critical - nine points

Note:  The weight of an open event diminishes with its age. The score being presented is 100 minus the sum of the weighted value of open events.

Closed events are not factored into the Server Health score. Events can be closed in the Events Log in the SentryOne client.

SentryOne Cloud Events by TagSentryOne App Events by Tag
Events By SeverityThe Events by Severity view works by incorporating Advisory Conditions. User-defined and prepackaged Advisory Conditions are used to calculate the scores. The score for these views is based on the severity of all open Advisory Condition events within the selected time period. The severity points are as follows:

  • Low - one point
  • Medium - three points
  • High - six points
  • Critical - nine points

Note:  The weight of an open event diminishes with its age. The score being presented is 100 minus the sum of the weighted value of open events.

Closed events are not factored into the Server Health score. Events can be closed in the Events Log in the SentryOne client.

SentryOne Cloud Events By SeveritySentryOne App Events by Severity

Health Indicator

The Health Indicator provides a visual representation of a server’s health.

View by Option Health IndicatorDescriptionCloud Health IndicatorApp Health Indicator
Wait Time / Session 

In the Wait Time / Session view, the Indicator is divided into five sections. Going clockwise, these sections represent waits of the following categories: 

  • CPU 
  • Memory 
  • Disk 
  • Other 
  • Network
As these waits increase, the corresponding section begins to fill and the Health Indicator begins to change color, going from green to yellow to red.


SentryOne Cloud Wait Time/Session Health Indicator diagramSentryOne App Wait Time/Session Health Indicator
Events by TagIn the Events by Tag view, each section represents the tags that are applied to the Advisory Conditions in your environment.

The severity points are as follows:

  • Low - one point
  • Medium - three points
  • High - six points
  • Critical - nine points

SentryOne Cloud Events by Tag Health Indicator diagramSentryOne App Events by Tag Health Indicator
Events by SeverityIn the Events by Severity view, the Health Indicator is divided into quadrants representing Low, Medium, High, and Critical Advisory Conditions.

The severity points are as follows:

  • Low - one point
  • Medium - three points
  • High - six points
  • Critical - nine points

SentryOne Cloud Events by Severity Health Indicator diagramSentryOne App Events by Severity Health Indicator

Health Scores

Each Health Indicator contains a corresponding Health Score. Scores give you a metric to use to quickly evaluate your server's health.

View by Option Health ScoreDescriptionCloud ImageApp Image
Wait Time/ SessionIn this view, the health score worsens as waits increase. A low health score is an indicator of good health. SentryOne Cloud Wait Time/Session Health ScoreSentryOne App Wait Time/Session Health Score
Events by TagIn this view, the health score is calculated by severity of all open Advisory Condition events within the selected time period. A high health score is an indicator of good health.SentryOne Cloud Events by Tag Health ScoreSentryOne App Events by Tag Health Score
Events by SeverityIn this view, the health score is calculated by severity of all open Advisory Condition events within the selected time period. A high health score is an indicator of good health.SentryOne Cloud Events by Severity Health ScoreSentryOne App Events by Severity Health Score

Uptime Chart

Each Health Indicator has an Uptime chart. The Uptime chart indicates any downtime that occurred within the defined timeframe. Downtime displays as a red gap within the chart. Uptime percentage is displayed below the chart.

SentryOne Cloud Uptime Chart

Note:  The SentryOne App displays Uptime data with a percentage.

SentryOne App Uptime Percentage

Events Log

The Events Log provides the user with a listing of Advisory Condition Events for synced servers. Actual evaluation values aren't provided within the cloud; only the opened and closed status of the Advisory Conditions is provided.

View the Events Log at the instance level, or globally. The Events Log displays any Advisory Condition events that were active during the time period that's selected. This period can be adjusted by using the Time Period Filter in the top right corner.

SentryOne Cloud Overview Events Log filter
Overview Events Log filter by selecting a time interval
SentryOne Cloud Time Period Filter
Filter by selecting the Time Period Filter